Sigmund Freud, so the story goes, went to his grave perplexed by the question “What do women want?” I wonder if it ever occurred to Freud to simply ask a woman. In business, puzzled leaders do ask their employees what…
Authenticity, humility, honesty, and courage are hallmark leadership traits that research has attributed to a leader’s emotional awareness. In today’s knowledge economy in which the majority of your workforce is made up of knowledge workers – those people whose jobs…
Trust is a complex and far-reaching concept that pervades our personal and professional pursuits. We cannot bottle trust and sell it. Trust is based on an individual’s mental model that people are generally honorable. Social and ethical theorist Russell Hardin…
In a collaborative culture accountability is a visible practice and framework. All team members are clear about their specific responsibilities. They are aware of the organization’s mission, vision, values, and how they personally fit into the framework. They are given…
It is not uncommon in today’s business culture, to find organizations where someone is in charge of engagement as though you could assign it or delegate it. A culture of engagement is nothing more than the total sum of each…
The climate that we work in today is getting increasingly more competitive and our organizations are more complex and ambiguous than ever before in history. Each day the markets in which we compete grow and change. In this increasingly competitive…
As we recap the 4 Step Process for an energized workforce outlined in my previous posts it becomes clear that leaders of the future will have to do far more ‘inside’ work than was required of their predecessors. Step 1…
In the 2012 Global Workforce Study by Towers Watson it was revealed that “engagement, as traditionally defined, is not sufficient to give employers the sustained performance lift they need – or keep employees doing their work effectively in today’s pressured…
The greatest single threat to the future of organizations as we know them today is the inability of leadership to energize its workforce for sustainable satisfaction and engagement. According to The Conference Board of Canada employee engagement scores have remained…